Privacy Policy


Welcome to FlashChange!

We work hard to safeguard your personal information and ensure your information is kept private and secure. This Privacy Policy outlines the type of personal information that is required to operate on the FlashChange Platform. Your privacy is extremely important to us. If you have any questions, please send us an email at [email protected]
This Privacy Policy governs the manner in which FlashChange obtains, utilizes, stores, and discloses information collected from users (each, a "User") of the Platform. This Privacy Policy applies to all products and services offered on the Platform.


Information that we collect from you

We collect device-related information, server log information, and other types of anonymous information when you visit the Platform.

Additionally, we collect personal information and financial information when you signup and use your account on the Platform.
Why we collect your personal information

We use your personal data to manage your account, offer quality service, and improve your overall customer experience.

We use aggregate personal information and non-personal information to enhance the Platform and safeguard the security of our service.

Who we share your personal information with
We do not sell, rent, or trade your personal information with any third parties except as provided in this Privacy Policy, with your consent, or as required by law.

How You Accept This Policy

By choosing to use the Platform, or otherwise providing us with Registration Information, you hereby consent to the processing of your Registration Information, this Privacy Policy and the terms and conditions for the use of the Platform.

Information We Collect And Why

In order to provide a high-quality service, FlashChange collects various types of information when you visit the Platform or sign-up as a User.
As a Visitor
We collect a variety of anonymous data on users of the Platform, including server logs and information specific to their devices (e.g., browser type and IP address) (date and time of day of your visit). We also keep track of the data you submit on the Platform. We utilize this data to improve the Platform and better understand our clients and business.
As a User
When you choose to create an account on the Platform, we may request certain personal information such as:
a.First Name
b.Last Name
c.Phone Number
f.Bank Verification Number.
We may also request for Know Your Customer (KYC) documents such as:
a.Utility Bill
b.Proof of Identification.
(Collectively known as “Registration Information”).
Non-Registration Information
Every time a User interacts with the Platform, we may get non-registration information about them. Non-registration data may include the user's browser name, computer type, and technical details about how they connected to the platform, such as the operating system and Internet service providers they used.

Cookies & Pixels

Cookies are small pieces of data that are stored on your computer, mobile phone, or other device. Pixels are small code blocks on a website that allow for another server to measure viewing of a webpage and often are used in connection with cookies.
These technologies are used by us to personalize the Platform and enhance your experience. Cookies hold anonymous data, such as whether you accessed the Platform from a computer, tablet, or mobile device. In order to improve your user experience and for marketing purposes, we may keep some personal information in a cookie and/or pixel, such as the website you visited just before accessing the Platform and important financial data. In order to better tailor our marketing and advertising activities, we may also employ a cookie and/or that only keeps anonymous information to follow visitors across the Platform.
Cookies, pixels, and similar technologies are not required for the Platform functionality. You are not required to accept any cookies or pixel to use the Platform. However, if you reject cookies or pixels, some features available on FlashChange may be less accessible.
You can set your web browser to notify you when cookies are being sent or to reject cookies altogether. If they do, be aware that some Platform components might not operate properly.

How We Use Your Registration Information

We use your registration information to enhance your customer experience, operate and maintain your account in accordance with Nigerian law, investigate and understand how the Platform is used, monitor and protect the security and integrity of the Platform, and better market and advertise our services.
We may occasionally consolidate some of your personal information as part of this process for use in reports, statistical analyses, or other interpretations of investment trends for both internal and external purposes. We take care to ensure that no specific client can be identified when we aggregate personal data.

When We Share Your Information

Your registration information is not shared with any third parties without your permission or unless as required by law.
In order to provide financial services, we may share your registration information with third parties, such as consumer identification verification services, for the purpose of serving you as a User. We have entered into agreements that require that these third parties keep your information confidential.
We also may disclose some of the registration information we collect to service providers, companies that perform marketing and analytics services on our behalf, or to other financial institutions.
We may disclose registration information in response to service of legal process, such as a court order, summons, subpoenas, or as permitted or required by law when we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, frontrunning or scalping, situations involving potential threats to the physical safety of any person, or violations of our Terms of Use or customer agreements.
Personal information about our users may be shared or transferred to FlashChange-affiliated companies now or in the future, or as part of a merger, acquisition, change of control, debt financing, insolvency, bankruptcy, or asset sale. Any firm that receives such information may use it for business purposes.
Our service is not directed towards anyone under the age of 18. If a parent or guardian becomes aware that his or her child under the age of 18 has created an account with FlashChange and/or provided us with personally identifiable information, please contact us at [email protected] Additionally, if we become aware at any point that a child under the age of 18 is using any of our services, we will terminate his or her account.
How You Can Access or Change Your Registration Information That We Have Collected
Once you have registered on FlashChange, you can access your profile, review the information that is stored, and revise that information. If you have any problems, you may also contact us at [email protected]
Protection Of Registration Information
FlashChange works diligently to protect your registration information provided. We employ several physical and electronic safeguards to keep your information safe. We establish methodical systems and procedures for safeguarding and storing data, use the strongest browser encryption currently offered, and save all of our data on servers in a secure location. Only authorized employees at FlashChange have access to your personal and financial data, and we demand confidentiality agreements from any outside companies performing services for FlashChange. Furthermore, if you choose to close your account or your account is terminated with us, we will continue to adhere to the privacy policies and practices outlined here.
In addition, further to the Data Protection Regulation 2019, your Registration Information shall be:
collected and processed in accordance with specific, legitimate, and lawful purpose as consented to by you.
adequate, accurate and without prejudice to the dignity of human person.
stored only for the period within which it is reasonably needed and
secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire, or exposure to other natural elements

Your Rights as A User

Users of the Platform possess the following rights:
Right to request from FlashChange access to and rectification or erasure of your Registration Information.
Right to withdraw consent at any time which shall not affect the processing of your Registration Information provided with consent before its withdrawal.
Right to lodge a complaint with the National Information Technology Development Agency (NITDA).
Right to object to the processing of your Registration Information for the purpose of marketing.
Right to request for the deletion of your Registration Information.
Right to request for your Registration Information which will be provided in a structured, commonly used, and machine-readable format.policies and practices outlined here.
In addition, further to the Data Protection Regulation 2019, your Registration Information shall be:
collected and processed in accordance with specific, legitimate, and lawful purpose as consented to by you.
adequate, accurate and without prejudice to the dignity of human person.
stored only for the period within which it is reasonably needed and
secured against all foreseeable hazards and breaches such as theft, cyberattack, viral attack, dissemination, manipulations of any kind, damage by rain, fire, or exposure to other natural elements

Third Party Websites

On our platform, users could come across additional content that contains links to the websites and products of our partners or other third parties. We have no control over the information or links that appear on these websites, and we disclaim any liability for any actions taken by websites that are linked to or from the Platform. Additionally, the links and content of these websites and services may change often. These websites and services can have their own terms of service and privacy policies. Any other website you visit or interact with, including ones that link to the Platform, is governed by its own terms and regulations.


Advertising partners, who may also establish cookies, may serve advertisements to Users that display on the Platform. Through the use of these cookies, the ad server can identify your computer each time it sends you an online advertisement, allowing them to gather non-registration-related data on you or anyone else using your computer. Ad networks can use this information, among other things, to offer tailored adverts that they think you'll find most interesting. The use of cookies by any advertising is not covered by this Privacy Policy.

Changes To the Policy

We may modify this Privacy Policy over time. Any changes to the Privacy Policy will be reflected on this page and will become effective immediately upon posting. If the changes are significant, FlashChange will do our best to notify you via email or through a notification on the Platform or via email. Please check the effective date below to determine if there have been any changes since you have last reviewed the FlashChange Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

International Visitors

This Service is hosted in Nigeria. If you are an international visitor, you should note that by providing your personal information, you are:
(i) permitting the transfer of your personal information to Nigeria which may not have the same degree of data protection laws as the country in which you reside; and
(ii) permitting the use of your personal information in accordance with this Privacy Policy.

Your Acceptance of These Terms

By using the Platform, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not sign up as a User on the Platform. Your continued use of the Platform following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of the Platform, or your dealings with the Platform, please contact us at [email protected]

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